FAQs
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FAQs •
How to contact us?
If you have any questions or a request, don’t hesitate to get in touch – we would be more than happy to help.
General Information, Press and Media.
everyartist@bydasoni.com
Instagram
@everyartistco
Orders and Shipping
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You can find the estimated shipping timeline on each artwork’s product page. After your order is confirmed, you’ll receive an email with your order details and the expected dispatch window.
All artworks are carefully inspected before shipping. In most cases, orders are dispatched within 2 to 4 weeks, but the exact timing may vary depending on the type of artwork and its production stage at the time of purchase.
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Prints from Everyartist are shipped in a durable tube to prevent bending or damage and to guarantee a safe arrival. When applicable, a Certificate of Authenticity will be included inside the package. Shipping labels and any required customs documents will be attached to the outside.
Please open your package carefully. We recommend handling the artwork with clean hands or gloves to avoid accidental marks or damage.
If you order multiple unframed prints of the same edition, they may be shipped together in one tube. Framed prints will be sent separately in their own protective packaging.
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All orders are dispatched from Brooklyn, New York using trusted premium carriers. Shipping costs depend on the size, weight, and destination of your artwork. The final shipping cost will be calculated before checkout and included in your order total.
Please note that additional taxes, duties, or customs fees may apply depending on your location. Even for artworks that qualify for free shipping, local taxes and duties may still be charged based on your address.
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Not yet — but international shipping will be available soon.
For now, we currently fulfill orders within the United States only.When international shipping becomes available, please note that orders may be subject to customs duties, taxes, or import fees charged by the destination country. These fees are paid upon arrival and are separate from shipping and handling costs. As these are government-imposed charges, they cannot be discounted or reimbursed by Everyartist.
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We ask all Everyartist collectors to sign a Resale Agreement at the time of purchase. This agreement is in place to protect the artist and the integrity of their work.
The purpose is simple: we want each artwork to be enjoyed in the homes and collections of the people who truly value it. For this reason, collectors agree not to resell the piece for a period of 2 years.
We also understand that collections naturally change, and there may be moments when a collector needs or wishes to sell a piece. In these situations, we ask that collectors give the Everyartist community the first opportunity to purchase the work. This helps us support the artist, maintain transparency, and handle any potential resale privately and respectfully.
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All orders are shipped through reliable premium carriers. Most shipments arrive within 3–7 business days, depending on your location within the United States.
If you need faster delivery, please contact us directly and we’ll do our best to arrange an express option.
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Everyartist ships all works from our Brooklyn, NY studio in the United States.
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We use USPS, UPS, FedEx, and select fine-art shipping partners to ensure your artwork arrives safely and in perfect condition.
Returns & Refunds
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If you change your mind shortly after placing an order, you can contact us through our website by emaii (everyartist@bydasoni.com).
All requests to cancel or modify an order must be made within 24 hours of purchase. After this period, we’re unable to make any changes because the artwork will already be in production or dispatched—either to you or to our studio/framing partners.
Please review our full Cancellation Policy for more details.
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All requests to cancel or modify an order must be made within 24 hours of purchase. After this period, we cannot accommodate any changes, as the artwork will already have entered production or been dispatched—either directly to you or to our studio or framing partners.
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If your artwork arrives and does not meet your expectations, or if you receive an incorrect shipment, please contact us through the online chat or email us at everyartist@bydasoni.com as soon as possible. You will have 14 days from the date of delivery to notify us of any issues. When appropriate, we can arrange a refund, repair, or replacement.
Please note: you will not be eligible to make a claim if the issue was disclosed or made known to you prior to purchase.
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If your artwork arrives and you’re not fully satisfied, you have 14 days from the delivery date to let us know that you would like to request a refund. You can contact us at everyartist@bydasoni.com.
We can only process refunds for artworks that are returned in perfect condition, in their original packaging, and with all included documents — such as the Certificate of Authenticity and any other items that came in the box.
Once we receive the artwork safely, we will process your refund. Refunds are issued to the original payment method and typically take 5–10 days to appear in your account. All refunds will be completed within 14 days of the artwork arriving back at our studio.
You will be refunded the price of the artwork minus a handling fee, which varies depending on size, weight, and location.